frequently asked
All items are made to order and take approximately 4-6 weeks.
If you need an order by a specific date, please contact us at [email protected] We will do our best to accommodate you, but cannot guarantee rush production and/or shipping.
DOMESTIC SHIPPING
We offer FREE SHIPPING across Canada.
INTERNATIONAL SHIPPING
We offer FREE WORLDWIDE SHIPPING.
Deliveries outside of the US, Canada, Australia, the United Kingdom and Germany may be subject to additional custom duties and service fees. Please note that NVR NUDE does not have any control over international duties and fees, and cannot advise as to what costs will be. For more information, please contact your local customs office.
NVR NUDE is not able to reimburse you for duties and taxes paid upon delivery. The customer is responsible for all import duties and taxes (including VAT) applied to the shipment.
A contact number is needed for all international shipments.
Shipping timelines do not include processing times for your order. When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
MADE TO ORDER ITEMS
Our jewellery production typically requires between 4 to 6 weeks, delivery will be determined at the time an order is complete and ready to ship. Delivery times – depending upon the country – may be between 2 days to 4 weeks. If you require delivery by a certain date, please indicate this explicitly prior to placing your order.
All NVR NUDE jewellery is uniquely handcrafted and individually inspected prior to shipping, wrapped securely and is guaranteed to leave the studio in perfect condition. We are not responsible for items damaged, lost or stolen in transit.
Sales tax and duties are calculated at check out according to your shipping destination.
If you need your order by a specific date, please contact us at [email protected] prior to placing an order. We will do our best to accommodate you, but cannot guarantee rush production and/or shipping.