frequently asked

All prices are listed in Canadian (CAD) dollars and are not inclusive of any additional duties, taxes, or shipping costs. Shipping charges for your order will be calculated and displayed at checkout.

All items are made to order and take approximately 4-6 weeks.

If you need an order by a specific date, please contact us at [email protected] We will do our best to accommodate you, but cannot guarantee rush production and/or shipping.

DOMESTIC SHIPPING
We offer FREE SHIPPING across Canada.

INTERNATIONAL SHIPPING
Shipping charges for your order will be calculated and displayed at checkout.

Please note the Customer is responsible for all import duties and taxes (including VAT) applied to the shipment. A contact number is needed for all international shipments.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

MADE TO ORDER ITEMS
Jewellery production typically requires between 4 to 6 weeks, delivery will be determined at the time an order is completed. Delivery times – depending upon the option you select – may be between 2 days to 4 weeks. If you require delivery by a certain date, please indicate this explicitly when placing your order.

All NVR NUDE jewellery is uniquely handcrafted and individually inspected prior to shipping, wrapped securely and is guaranteed to leave the studio in perfect condition. We are not responsible for items damaged, lost or stolen in transit.

Sales tax and duties are calculated according to your shipping destination.

If you need your order by a specific date, please contact us at [email protected] prior to placing an order. We will do our best to accommodate you, but cannot guarantee rush production and/or shipping.